Privacy Policy
Last Update: 02/12/2025
At Sama Sound, the privacy and security of your personal data are a priority. This policy explains how we collect, use, protect, and share your information when you visit our website, book services, or interact with us.
1. Information We Collect
We may collect:
• Personal data: name, email, phone number, address (for at-home services), billing information.
• Payment data: securely processed by external platforms (e.g., PayPal, Stripe).
• Technical data: IP address, browser type, cookies, and browsing data to improve the website experience.
2. How We Use Your Information
• To confirm and manage bookings and payments.
• To send communications related to your service (reminders, changes, invoicing).
• To improve the website experience and personalize content.
• To comply with legal and tax obligations.
3. Data Sharing
We do not sell or share your data with third parties, except:
• Payment providers (to process transactions).
• Legal compliance (if required by a competent authority).
4. Information Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100% secure.
5. Cookies and Similar Technologies
We use cookies to improve site functionality and analyze traffic. You can disable them from your browser settings.
6. User Rights
You have the right to:
• Access, rectify, or delete your data.
• Request restriction of processing.
• Withdraw your consent at any time.
To exercise these rights, write to us at: alchemytonal@gmail.com
7. Changes to This Policy
We may update this policy at any time. The current version will be published on the site with the update date.
8. Contact
For questions about this policy:
• Email: alchemytonal@gmail.com
• Phone: +971 0 58 54 199 30